Privacy policy

Lernitoys.ae (from here on referred to as ‘we’, ‘our’, ‘us’) is committed to protecting the privacy of our customers. We are always here to answer your questions about the privacy of the personal information you register with us, which we obtain by other means, and how we use and share it. Please contact our Customer Happiness Support if you have any questions or concerns that this document hasn’t answered.

How we use your information

We only use your information to carry out your order and send you specially selected emails about deals that we think will interest you. We don’t sell your information to third-party organisations; we only share it with our trusted partners, who help make your experience on Lernitoys.ae. Our responsibility is to protect your personal information from unauthorised access by third parties. The details collected from you do not include your credit card details.

How we obtain your information

We collect personal and statistical information about everyone who uses our site - whether or not you are a registered user. We store all your information with utmost attention to privacy and security.

Personal Information we require

All our registered users provide us with the following personal details:

• Full Name
• Email address
• Contact Number
• Billing Address
• Shipping Address(es)

Please note that any credit card details collected from you will not be stored, sold, leased, rented or shared with third parties. In addition, your credit card transaction is managed by trusted, certified, and legally authorised partners who ensure your credit card information is always secure during every transaction. We also store all personal details provided to us by non-registered users and use them in the same way we use the information provided to us by registered users.

Other information we might collect

Lernitoys.ae and our third-party partners, for example, advertisers and content providers, may also collect statistical information about you while you use our site. Statistical data that we gather may include where a user is and on the Internet (e.g. the URL that they last came from, the computer’s IP address and the domain types like .com and .ae that the user uses), browser type, which language content is being viewed in, the country and telephone area code where the computer is located, the pages of our website that were viewed during the visit, the advertisements that were clicked on and any search terms that were entered on our website. We do not use this information to identify you personally; we may collect it even if you are not a registered Lernitoys user.

Cookies

This website uses cookies. This website uses cookies to ensure you get the best experience on our website.

Cookies are small text files that gather information about non-personally identifiable website visitors. IP and ULR addresses are gathered through Cookies and the date and time of a visit to our site. Cookies help customise your Internet experience and are used on most commercial sites. They allow us to help bring you the offers, advertisements, and features that are most relevant to you, as well as allow you to save personal details on your browser, such as your password, which will be accessible the next time you visit our site. You can adjust your browser to alert you when a website is trying to send you cookies and also to block all cookies whilst visiting our site. Blocking cookies means you can only use Lernitoys for browsing and research rather than purchasing products. Using cookies, we can track previous websites that our visitors and other users of the IP address have been to and the search terms entered by users. Cookies are used purely for statistical analysis of traffic flows to improve our website and are never stored in a form where individual users can be identified. Therefore, they are not used to collect personal information about you. The statistical data collected from Cookies are not transferred to our third-party partners in a form that discloses any of your details in connection with them.  Please be aware that our advertising and content providers on our site may also use cookies to collect data about traffic flows. We make sure that all our partners follow stringent security and privacy procedures.

Who do we share your information with?

We share your personally identifiable information with reputable third parties who help process your order, such as delivery and logistics teams and payment processing agencies. All the third parties that work together in processing your order have stringent confidentially and security measures and are committed to preventing the misuse of your personal information. We also reserve the right to share your details if we believe it is necessary to comply with the law, protect the safety of Lernitoys or the safety of our users, or protect Lernitoys' property rights.

We may share non-personally identifiable information, such as your URL or IP address, with third-party advertisers or advertising companies. This information CANNOT be traced to your details.

Lernitoys Community

As with product reviews, your comments and contributions to the Lernitoys community may be used by Lernitoys in its marketing and/or promotional material as well as that of any of our featured brands, manufacturers or merchants. Your comments and contributions may also be used in the marketing/ promotional material of any of our partner companies with whom we work to serve customers. You have the option of anonymously contributing to the Lernitoys community.

Your information

You have the right to view all or any part of the personally identifiable information we keep about you if you inform us of your request in writing. You can contact us anytime and request that we provide you with all the personally identifiable information we store about you. You also have the right to change all personally identifiable information that we keep on our records.

Conditions of Use

By joining and/or using Lernitoys, you confirm that you do not consider the stated Privacy policies a breach of your rights. Please note that our Privacy Policy is periodically updated; the most recent update is binding to users. Therefore, it is the customer/user’s responsibility to continue checking our Privacy Policy for updates.

Opting Out

Lernitoys users can register for our newsletter and other news about special offers and deals. If you prefer to refrain from receiving email marketing information from us at any time, please follow the unsubscribe link at the bottom of each email or contact our Customer Happiness team.